Frequently Asked Questions
Product
How do I use the serum?
Step 1: Cleanse your face. Start by cleansing your face to remove any makeup, dirt and oil.
Step 2: Applying the serum. Take 3-6 drops of serum and apply evenly to your face and neck. Massage it gently with upward movements.
Step 3: Follow with moisturizer if necessary. The serum is absorbed within seconds. If necessary, apply a moisturizer (with SPF during the day) to the skin.
Is the serum suitable for all skin types?
You can use the serum when you have normal, dry, oily or have combination skin. Also sensitive or impure skin tolerate the serum very well.
How does using a serum differ from other skin care products?
Our serum contains a high concentration of active ingredients, more than regular creams or lotions. Thisserum has a light texture and is quickly absorbed, allowing it to penetrate deep into the skin layers. This makes the serum very effective in tackling skin problems.
Can I expect immediate results after using the serum?
Although some people notice results immediately, the effectiveness of the serum often takes some time. Give the product at least several weeks to see positive changes in skin texture and condition.
Does the serum work against wrinkles and fine lines?
Absolute. The powerful ingredient hyaluronic acid hydrates the skin and helps against dryness and dullness. This skin's own substance is necessary to keep the skin firm and smooth.
Vitamin C and vitamin E are antioxidants that protect your skin against harmful free radicals such as UV radiation, pollution and stress. This also helps to even out the skin tone and reduce fine lines and wrinkles.
Collagen reduces visible signs of aging and makes skin look plumper and healthier by retaining moisture.
Does the serum work against pigment spots and impurities?
Yes, you can also use the serum if you suffer from skin problems such as acne, pimples, blackheads and pigment spots. Nicotinamide improves skin texture and reduces pigment spots, redness and irritation. It regulates sebum production, which is ideal for oily or acne-prone skin by preventing clogged pores and reducing pimples and blackheads.
Why do you only have one product?
We attach great importance to an extensive development, testing and production process and only launch products that we support 100%. Our team is small and we believe a personal approach to our customers is very important. We also do not stand for mass production, but want to fully dedicate ourselves to the accurate development of a product.
Ingrediënten
Bestaat het serum uit natuurlijke ingrediënten?
Ons serum bestaat uit natuurlijke ingrediënten zoals vitamine C, aloë vera, hyaluronzuur, vitamine E, rozenbottelolie, bloemenwater en allerlei plantenextracten om je huid op natuurlijke wijze een boost te geven. Het serum bevat absoluut geen parabenen, minerale oliën of siliconen.
Is het serum veganistisch?
Ja, het serum is 100% veganistisch.
Is het serum dermatologisch getest?
Ja, het serum is dermatologisch getest en goedgekeurd.
Is het serum op dieren getest?
Nee, absoluut niet!
Ordering, shipping & returns
How soon can I expect my package?
When your order has been processed, your package will be delivered within 5 working days (Netherlands). Once your order has been shipped, you will receive a Track & Trace code via your email, with which you can track the package.
What are the shipping costs?
The shipping costs are €5,95.
Can I return my order?
Yes, that is possible, products can be returned within 14 days of purchase. However, the item must be complete and unopened. For more information about returning products, please see our returns policy.
How can I return?
Send us an email stating the order number and your zip code. We will then send a response with instructions on the return process. Shipping costs are at your own expense.